Oracle Fusion P2P - Business Analyst
Core
Provide Level 2 techno-functional support for Oracle Fusion Cloud P2P modules (Procurement, Supplier Management, Accounts Payable, Expenses, Tax) and analyze incidents to improve service performance.
Role type
Senior IC Oracle Fusion Cloud Business Analyst (P2P)
Builds
Operational stability and efficiency for global Oracle ERP P2P processes
Domain
Enterprise Resource Planning (ERP) / Cloud Software Support
Required skills
Oracle Fusion Cloud P2P modules, Incident/Problem Management, Root-cause analysis, Integrations, ServiceNow, ITIL processes, Cross-functional impact assessment
Preferred skills
Oracle Procurement Cloud, Oracle Financials Cloud, Oracle Tax, Automation/AI adoption, Shift-left practices
Technologies
Oracle Fusion Cloud, ServiceNow, Oracle Tax, Oracle Sourcing (excluded)
Responsibilities
Perform advanced root-cause analysis and identify permanent corrective actions; Support release validation, regression testing, and post-go-live stabilization; Develop and maintain troubleshooting guides, SOPs, and knowledge base articles; Analyze incidents from an end-to-end business process perspective.
Seniority
Senior, hands-on IC