Customer Service Rep(05580) - 1712 US 401 South
Core
Answer customer phone calls and manage carryout orders to meet strict time targets (2-ring answer, 3-minute oven, 15-minute delivery) while operating the Domino's Pulse POS system.
Role type
Customer Service Representative (Call Center/Order Management)
Builds
Phone-in and carryout orders for Domino's Pizza
Domain
Food service / Retail
Deliverable
product features
Required skills
Phone etiquette, POS system operation, Order entry, Time management, Customer communication
Responsibilities
Answer incoming customer calls within two rings, Enter carryout orders into the Domino's Pulse system, Monitor oven timing to ensure orders are ready in under three minutes, Coordinate with kitchen staff to ensure delivery orders leave within fifteen minutes