Porter | Concierge
Core
Greet guests, assist with luggage and valet parking, and respond to guest requests to create memorable arrival and departure experiences.
Role type
Front-line hospitality porter/concierge
Builds
Guest arrival/departure experience and hotel operations support
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Luggage handling, Valet parking, Guest relations, General enquiries, Attention to detail, Time management
Preferred skills
Knowledge of Melbourne, Team collaboration, Resilience, Problem solving
Technologies
None
Responsibilities
Greet guests with a warm welcome, Assist guests with general enquiries and luggage requests, Valet parking of cars, Respond to guest requests promptly and courteously, Share knowledge of Melbourne with visitors
Seniority
Entry-level, hands-on IC