Customer Service Rep (04136) 13760 Highway 43, Suite 8
Core
First point of contact for customers, taking orders, handling concerns, and assisting in food preparation and store maintenance.
Role type
frontline customer service representative (food service)
Builds
customer orders and positive dining experiences
Domain
food service / quick-service restaurant
Deliverable
product features
Required skills
order taking, payment processing, food preparation, complaint resolution, inventory management, communication, teamwork, basic math, physical stamina
Preferred skills
friendly service attitude, ability to work in fast-paced environment, positive attitude
Technologies
point-of-sale systems
Responsibilities
Greet customers and assist with orders in-person and over the phone; Enter customer orders and handle payment transactions; Provide product recommendations and promotions; Resolve customer complaints; Assist in food preparation including making pizzas; Maintain store cleanliness; Ensure compliance with health and safety standards; Assist with stocking and inventory management
Seniority
entry-level, hourly associate