Housekeeping Quality Manager
Core
Lead the development and continuous improvement of housekeeping SOPs, conduct quality inspections, and drive operational efficiency in a luxury hotel environment.
Role type
Senior IC housekeeping quality manager
Builds
Housekeeping operations and quality assurance processes for Sofitel Gold Coast Broadbeach
Domain
Hospitality / Luxury Hotel
Required skills
Housekeeping operations management, Quality assurance and auditing (LQA), Process analysis and optimization, Team coaching and training, Data analysis (HubOS), Compliance management
Preferred skills
Luxury hospitality standards knowledge, Stakeholder collaboration, Workplace safety expertise
Technologies
HubOS
Responsibilities
Develop and implement housekeeping SOPs, Conduct routine and ad-hoc quality inspections, Analyze processes to improve efficiency and reduce costs, Coordinate team briefings and task allocation, Monitor quality audit results and guest feedback, Promote compliance with health and safety requirements
Seniority
Senior, hands-on IC