In Room Dining Captain
Core
Deliver food and beverage service to hotel guests in-room, managing orders, quality checks, and guest assistance.
Role type
In-room dining server and busperson
Builds
In-room dining service for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Food & beverage service experience, POS system proficiency (Silverware/Opera), menu knowledge, Microsoft Excel/Word proficiency, ability to work under pressure
Preferred skills
Previous F&B service experience, Silverware/Opera POS experience
Responsibilities
Deliver food and beverage in a timely and accurate manner, pick up orders from kitchen, check outgoing orders for quality and accuracy, assist guests with menu items, follow safety and sanitation policies
Seniority
Entry-level to Mid-level, hands-on IC