Internal Program Manager, Artificial Intelligence
Core
Coordinates the adoption and day-to-day operations of internal AI platforms (e.g., Claude, ChatGPT, GitHub Copilot), manages usage models and budgets, and serves as the single point of entry for internal AI requests.
Role type
Senior Program Manager (AI Operations & Adoption)
Builds
Internal AI platform usage models, adoption reports, and governance compliance frameworks
Domain
Enterprise AI operations, Generative AI governance, Internal tooling
Deliverable
dashboards & analysis
Required skills
AI platform administration, data metrics analysis, stakeholder coordination, incident management, bilingual communication (English/French), presentation design
Preferred skills
Data visualization, SaaS functional administration, community of practice facilitation
Technologies
Claude, ChatGPT, GitHub Copilot, M365 Copilot, PowerPoint, Word
Responsibilities
Develop adoption indicators and reports for leadership; manage the internal AI request intake and routing process; monitor platform usage limits, budgets, and anomalies; coordinate the AI Ambassadors Committee; communicate policies and best practices to teams; handle AI-related incidents and compliance gaps.
Seniority
Senior, hands-on IC
