CareerPlan

H&M Visual Keyholder - Crossgates Center

Albany, NY, usFull-time$46k–$53k2026-10-19 → 2026-11-11

Core

Drive sales and implement visual identity to create an inspiring customer environment in a fast-paced fashion store.

Role type

Visual Keyholder (Store Operations)

Builds

Sales floor displays, window presentations, and in-store visual campaigns.

Domain

Retail Fashion

Deliverable

product features

Required skills

Visual merchandising, sales execution, customer service, team coaching, operational routines, physical labor

Preferred skills

Fashion trend knowledge, previous keyholder experience, creative mindset

Technologies

Iron, Steamer, hand/power tools

Responsibilities

Set garment presentation on sales floor and windows, execute floor moves, coach store team on visual standards, maintain visual room and props, manage store opening/closing routines, ensure compliance with visual identity guidelines.

Seniority

Individual Contributor, entry-to-mid level