Staff Information Security Analyst
Core
Staff Information Security Analyst providing external and internal security support, incident response, and AI-driven automation solutions for ServiceNow's platform and customers.
Role type
Staff Information Security Analyst (Customer Support & Engineering)
Builds
AI solutions for automating security tasks, enhanced security processes, and customer trust.
Domain
Cloud Security / Application Security / Customer Support
Deliverable
production ML models
Required skills
Cloud security models, SIEM, vulnerability management, web application security (OWASP), risk management, compliance frameworks (NIST, GDPR, HIPAA), AI solution design, Java/JavaScript reading, security tool proficiency
Preferred skills
Web-based vulnerability exploitation, offensive security testing
Technologies
SIEM, WAF, IDS/IPS, load balancers, firewalls, encryption tools, web proxy tools, Java, JavaScript
Responsibilities
Triage and respond to security incidents and findings, act as primary contact for security matters, facilitate incident workflows, develop AI solutions for automation, create security documentation, deliver security training, manage on-call rotation
Seniority
Staff, hands-on IC with strategic influence
