Gérant de succursale
Core
Manage HR operations, customer service quality, and profitability for a retail branch while supporting department managers.
Role type
Branch Manager
Builds
Retail operations for cultural products (books, games, music, art supplies)
Domain
Retail / Cultural products
Deliverable
product features
Required skills
HR management, budgeting, leadership, customer service, commercial sense, office software proficiency
Preferred skills
General knowledge, autonomy, communication
Responsibilities
Recruit, train, evaluate, and schedule staff; ensure customer service quality; develop budgets and meet profitability targets; support department and store managers; represent the company to the local community and merchant associations.