Technical Program Manager, Forward Deployed Engineering- Applied AI
Core
Technical Program Manager supporting Forward Deployed Engineering teams to build and deliver intelligent, scalable AI solutions for strategic enterprise customers.
Role type
Senior Technical Program Manager (Applied AI)
Builds
Intelligent, scalable AI-native solutions and reusable patterns for the Now AI Platform
Domain
Enterprise Software / Applied AI / SaaS
Deliverable
production ML models
Required skills
Program management, SDLC management, AI solution deployment, Risk management, Stakeholder management, Process improvement, Release management, Cross-functional collaboration, Strategic planning, Customer relationship management
Preferred skills
AI/ML software engineering program management, AI governance and compliance, AI integration into workflows, Predictive metrics, Change management, Dependency management, Team building, Conflict resolution
Technologies
ServiceNow Now AI Platform, Cloud-based SaaS, AI/ML deployment tools
Responsibilities
Partner with customers to co-innovate AI solutions tailored to their needs; Drive large scale, cross-functional AI software development builds on condensed timelines; Organize complex problems into prioritized milestones and success criteria; Anticipate and remove obstacles preventing AI/ML deployment; Manage risks, dependencies, and AI release requirements; Drive process improvements using automation; Coordinate day-to-day activities to deliver solutions on time.
Seniority
Senior, hands-on IC
