Front Office Trading Application Support Analyst
Core
Support, stability, monitoring, and continuous improvement of a global Rates eTrading platform for traders and sales teams in international markets.
Role type
Senior Front Office Trading Application Support Analyst
Builds
Resilient, high-performance technology solutions for front-office trading and business-critical operations
Domain
Financial Services / Capital Markets / Electronic Trading
Required skills
Incident management, root cause analysis, production support, Linux/Unix, SQL, Python scripting, enterprise monitoring, stakeholder management, change management
Preferred skills
Rates trading knowledge, global follow-the-sun support model, DevOps practices, vendor platform experience
Technologies
Python, Shell, Linux/Unix, SQL, enterprise monitoring tools
Responsibilities
Manage Priority 1 and 2 incidents and lead post-incident reviews; Monitor application health, market data flows, and trade flows; Execute production support activities and operational readiness checks; Participate in release cycles and production deployments; Create and maintain support documentation and operational procedures; Proactively identify trends, risks, and capacity concerns to drive operational excellence
Seniority
Senior, hands-on IC