Spa Therapist
Core
Delivering personalized massage and spa treatments while managing retail sales and guest service in a luxury hotel spa.
Role type
Spa Therapist (Massage Therapist)
Builds
Spa treatments, retail product sales, and guest experiences
Domain
Luxury hospitality / Wellness
Deliverable
physical/clinical work
Required skills
Massage therapy techniques, customer service, retail sales, hygiene standards, inventory management, cash handling, conflict resolution
Preferred skills
Knowledge of health assessments, product properties, after-care programs
Technologies
None
Responsibilities
Conducting treatments according to spa menu and protocols, promoting and selling beauty products and accessories, maintaining treatment room standards and hygiene, recording treatment details and managing payments, assisting guests with after-care programs, handling guest complaints and incidents
Seniority
Individual Contributor