CareerPlan

Working Student - Service Desk Agent

Berlin, deFull-time2026-10-19 → 2026-11-10
Hybrid

Core

Support the team with daily operational tasks, ensuring reliable and service-oriented handling of administrative duties.

Role type

Working Student Service Desk Agent

Builds

Internal IT support and administrative workflows for Avaloq employees

Domain

Financial Technology (Wealth Management)

Deliverable

dashboards & analysis

Required skills

MS Office, structured work, fast learning ability, German (fluent), English (fluent)

Preferred skills

Customer service experience

Responsibilities

Reset passwords, handle user and access requests, profile administration (create, maintain, manage user accounts), support customer service

Seniority

Student