Cash Office Responsible - Glasshouse
Core
Manage the cash office and sales floor administration of a retail store, ensuring efficiency, compliance, and security while supporting store leadership and colleagues.
Role type
Store operations manager (cash office focus)
Builds
Retail store operations for H&M Group fashion brands
Domain
Retail / Fashion
Deliverable
product features
Required skills
Cash handling, account reconciliation, security audit management, team training, administrative procedures, customer service
Preferred skills
Coaching and team development, process improvement, decision making, flexibility
Responsibilities
Manage cash desk opening and closing procedures and money-handling routines; oversee security routines and conduct audits; train colleagues on checkout procedures and store processes; manage account reconciliation and analyze discrepancies; support store leadership in delivering customer experience.
Seniority
Individual Contributor, operational level