Forward Deployed Solution Engineer – Applied AI FDE
Core
Build production-ready, LLM-enabled applications and AI-native solutions for enterprise customers, acting as a CTO of the build from backend services to front-end integrations.
Role type
Senior Forward Deployed Solution Engineer (Applied AI)
Builds
Scalable GenAI solutions, reusable AI libraries, SDKs, and scaffolds for the ServiceNow Now AI Platform.
Domain
Enterprise SaaS, Generative AI, Cloud Infrastructure
Deliverable
production ML models | product features
Required skills
System architecture, Full-stack engineering (Python, Node.js, Java, React, Angular), API design (REST/GraphQL), LLM orchestration (LangChain, Semantic Kernel), Vector search, Cloud DevOps (AWS/Azure/GCP), CI/CD, Distributed systems debugging
Preferred skills
SaaS platform integration (ServiceNow/Salesforce), Secure enterprise deployments, Dev experience tooling contributions
Technologies
Python, Node.js, Java, React, Angular, LangChain, Semantic Kernel, MLflow, Weights & Biases, vLLM, Triton, Kubernetes, Docker, Terraform, Airflow, Prefect, AWS, Azure, GCP
Responsibilities
Design and implement AI-powered workflows in live customer environments, codify reusable assets and patterns, integrate with legacy systems, influence platform strategy through field insights
Seniority
Senior, hands-on IC with customer-facing leadership
