Senior Business Process Manager (m/f/d)
Core
Establishing end-to-end process frameworks connecting Quality Management, digital solutions, and operational improvement across Business Units.
Role type
Senior Business Process Manager
Builds
USM-wide Business Process Management system, process architecture, and Quality Management System
Domain
Retail operations, Engineering, Supply Chain, Project Delivery
Required skills
Business Process Management, Operational Excellence, process architecture, BPMN 2.0, process mining, workflow automation, Quality Management Systems, ISO certification, KPI design, ERP/PLM/CAD/BIM/CRM systems
Preferred skills
Lead-auditor qualification, advanced degree in business/engineering/process management
Technologies
Signavio, ConSense, BPM platforms, AI-enabled process design
Responsibilities
Build and develop the BPM system including governance and standards; Establish End-to-End Process Owners; Analyze current processes and define target processes; Facilitate cross-functional workshops and governance; Drive digitalization and automation; Own and develop the Quality Management System and ISO framework; Report progress and benefits to management; Develop the process repository and Signavio setup.
Seniority
Senior, hands-on IC
