Waiter/ess
Core
Serve food and drinks with precision, style, and speed while anticipating guest needs and maintaining a tidy environment in a high-pressure dining setting.
Role type
Front-of-house service staff
Builds
Dining experiences for guests at Mama Shelter restaurants
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Menu knowledge, upselling, table maintenance, guest relations, teamwork, composure under pressure, attention to detail
Preferred skills
Reliability, consistency, confidentiality, brand advocacy
Responsibilities
Greet guests and welcome them to the restaurant, serve food and beverages, maintain cleanliness of tables and utensils, answer menu questions and make recommendations, anticipate guest needs, collaborate with team members, handle high-pressure service moments