Naturwissenschaftler (m/w/d)
Core
Customer service and quality assurance specialist for environmental analysis orders, acting as the technical liaison between clients and the laboratory.
Role type
Senior IC customer service specialist (environmental analysis)
Builds
Validated test reports, invoices, and customer service solutions for environmental testing
Domain
Environmental testing and analysis
Required skills
Natural science degree or equivalent technical training, critical analysis of lab results, MS Office proficiency, digital tool adaptability, German language fluency
Preferred skills
Experience in environmental analysis, E-commerce knowledge
Technologies
MS Office, digital tools, IT systems
Responsibilities
Advise clients on analysis program selection, create and validate test reports, handle complaints, manage invoicing, act as technical contact for product portfolio and regulations, build customer relationships
Seniority
Mid-level, hands-on IC