Senior Staff AI-Native DevOps Engineer
Core
Lead DevOps practice for ServiceNow Otto, a conversational AI platform, ensuring reliable CI/CD, Kubernetes infrastructure, and operational tooling for AI-native services.
Role type
Staff AI-Native DevOps Engineer
Builds
ServiceNow Otto conversational AI platform (agent orchestration, MCP/A2A protocols, caching layer)
Domain
Generative AI / Cloud Infrastructure
Deliverable
production ML models
Required skills
Kubernetes, Infrastructure as Code (Terraform, Ansible, Helm), CI/CD pipelines, Go/Python/Bash, LLM operations, AI coding assistants
Preferred skills
Kubernetes Operators, cross-team technical leadership, agentic system deployment
Technologies
Kubernetes, Terraform, Ansible, Helm, Jenkins, GitHub Actions, Tekton, ArgoCD, Go, Python, Bash
Responsibilities
Deploy and scale microservices on Kubernetes, design IaC automation, build CI/CD and GitOps workflows, implement observability and incident response, architect cloud infrastructure, operate LLM-powered services
Seniority
Staff, hands-on IC with strategic leadership