Staff Inbound Product Manager – Platform and AI Innovation Solutions
Core
Product Manager leading the AI Agent Platform roadmap, driving PoCs for agentic systems, and collaborating with customers to deploy AI solutions on ServiceNow.
Role type
Staff Inbound Product Manager (Platform and AI Innovation)
Builds
AI Agent Platform features and Proof of Concepts (PoCs) for enterprise customers
Domain
Enterprise Software / AI / ServiceNow Platform
Deliverable
product features
Required skills
Product management, AI product strategy, ServiceNow platform expertise, Cross-functional collaboration, Customer engagement, Analytics, Design thinking
Preferred skills
Large Language Models (LLM) experience, Machine learning principles, MBA
Technologies
ServiceNow, AI frameworks, LLMs
Responsibilities
Develop roadmap and prioritize features for AI Agent Platform, Create quick technical solutions using AI frameworks, Collaborate with engineering and AI research teams to launch PoCs, Present and demonstrate PoC solutions to customers and internal teams, Co-create with customers to adapt PoC solutions to business needs, Define KPIs and track PoC success metrics