Department Manager - Sugarloaf Mills Mall
Core
Lead a department team to deliver an excellent operational and visual experience for customers and colleagues, driving sales, profits, and brand representation in a retail store.
Role type
Department Manager (Retail)
Builds
Retail store operations, customer experiences, and team performance
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, sales analysis, budget management, visual merchandising, recruitment, performance management, operational planning, customer service, trend awareness
Preferred skills
Analytical problem solving, communication, motivation, fashion knowledge
Technologies
Instore Care App, Click & Collect, Smart Store, Hello Member App
Responsibilities
Manage department operations, sales, and budget; lead team recruitment, onboarding, and development; ensure visual merchandising and customer service standards; monitor fashion trends and competitor activity; maintain store cleanliness and stock levels; execute opening and closing routines.
Seniority
Mid-level, hands-on IC