Shopper & Store Management Supervisor
Core
Ensure correct store operation during shifts, maintaining high quality standards in line with company processes and policies.
Role type
Store Management Supervisor
Builds
Store operations, order fulfillment, inventory management, and team performance
Domain
Quick-commerce / Food delivery
Required skills
Team coordination, resource allocation, inventory control, budget management, process improvement, order fulfillment optimization, staff scheduling, administrative support
Preferred skills
Experience leading similar teams, proficiency in Office suite (Excel, Word, PowerPoint) and Google tools, problem-solving orientation, interpersonal skills, autonomy, proactive attitude, positive communication
Technologies
Office (Excel, Word, PowerPoint), Google Workspace
Responsibilities
Coordinate team tasks and assign resources based on priorities; Ensure adequate staffing levels and communicate with Store Manager on team performance; Support Store Manager with administrative processes (inventory, shrinkage control, billing, HR, maintenance); Ensure implementation of hygiene, safety, and order standards; Manage order delivery efficiency by optimizing picker roles to maximize Utilization Rate and minimize fail rate; Monitor fulfillment process to ensure store capacity and generate process improvement recommendations; Manage and control budget costs to maximize profitability.
Seniority
Mid-level, hands-on IC