Leitung der Buchhandlung (m/w/d)
Core
Managing a bookshop location, ensuring service quality, customer experience, and team performance.
Role type
Retail store manager (bookstore)
Builds
Bookstore operations and customer service
Domain
Retail / Books
Deliverable
product features
Required skills
Team leadership, operational management, customer service, staff development, assortment planning, organizational skills
Preferred skills
Passion for books and content, empathetic leadership, structured work style
Responsibilities
Ensure excellent consultation and service quality daily, lead the team directly, plan staff deployment and monitor KPIs, implement assortment and presentation concepts, support employee onboarding and development