Implementation Manager - Moveworks
Core
Oversee on-time, on-budget delivery of the Moveworks Agentic AI platform to enterprise customers, leading implementation of agentic workflows and ensuring stakeholder support.
Role type
Senior Implementation Manager (SaaS/AI)
Builds
Agentic workflows and AI-driven automation solutions for enterprise clients
Domain
Enterprise SaaS / Agentic AI / Workflow Automation
Deliverable
production ML models
Required skills
Project management, SaaS implementation leadership, AI integration strategy, change management, stakeholder management, risk mitigation, resource management, cross-functional collaboration, technical solutioning, executive communication
Preferred skills
Experience with services partners, product feedback loops, customer success transition
Technologies
Moveworks platform, LLMs, Agentic AI frameworks, SaaS implementation tools
Responsibilities
Lead customer implementation and new product offerings; manage engagement governance, timeline, scope, and risk; map and launch agentic workflows; provide change management best practices; align deliverables with customer goals; mentor team members and partners; drive resolution of gaps between plan and actuals; partner with Product and Customer Success teams.
Seniority
Senior, hands-on IC
