H&M Visual Keyholder - Northshore Mall Boston MA
Core
Drive sales and implement visual identity to create an inspiring customer experience in a fast-paced fashion retail environment.
Role type
Senior Visual Keyholder (Retail Operations)
Builds
Sales floor displays, window presentations, and in-store visual stories aligned with brand guidelines.
Domain
Fashion Retail
Deliverable
product features
Required skills
Visual merchandising, sales execution, customer service, team coaching, KPI management, operational routines
Preferred skills
Fashion trend knowledge, leadership potential, flexibility
Technologies
Iron, Steamer, hand/power tools
Responsibilities
Set garment presentation on sales floor and windows, coach store team on visual and commercial skills, execute floor moves and morning routines, manage store KPIs and budgets, maintain visual props and marketing materials, handle store opening/closing and security issues.
Seniority
Mid-level, hands-on IC