Gouvernant(e) (H/F/X)
Core
Ensure the quality of room and common area maintenance across a hotel portfolio, supervising housekeeping staff and maintaining high service standards.
Role type
Senior housekeeping supervisor
Builds
Clean, well-maintained guest rooms and public spaces for ibis Styles and ibis budget hotels
Domain
Hospitality / Housekeeping
Required skills
Team leadership, quality control, inventory management, technical issue reporting, hygiene and safety compliance, operational task distribution, computer literacy
Preferred skills
Experience in hotel housekeeping, training and motivating staff, customer service orientation, adaptability, reliability
Technologies
Housekeeping management tools, inventory systems
Responsibilities
Organize, coordinate, and supervise daily housekeeping activities; train and support housekeeping and valet teams; inspect rooms and common areas for quality standards; manage linen and supply stocks; report technical faults; ensure hygiene and safety procedures are followed; participate in operational tasks when needed.
Seniority
Senior, hands-on supervisor