Store Manager (Plaza Merdeka)
Core
Oversee the entire customer experience, drive sales performance, and manage store operations for H&M Group.
Role type
Store Manager
Builds
Retail store operations and customer experience
Domain
Fashion retail
Deliverable
product features
Required skills
Retail management, team leadership, sales analysis, scheduling, recruitment, visual merchandising, competitor analysis
Preferred skills
Coaching, customer-centric reporting, analytical problem-solving, fashion trend awareness
Responsibilities
Lead store team to deliver customer experience and sell products, analyze sales performance and set goals, manage scheduling and store maintenance, recruit and develop team members, stay updated on fashion trends and competitors, represent the brand during customer interactions