Technical Program Manager, Forward Deployed Engineering- Applied AI
Core
Support cross-functional Forward Deployed Engineering teams to build and deliver intelligent, scalable AI solutions for strategic enterprise customers.
Role type
Senior Technical Program Manager (Applied AI)
Builds
Intelligent, scalable AI-native solutions for the Now AI Platform
Domain
Enterprise Software / Applied AI
Deliverable
production ML models
Required skills
Project/program management, SDLC and release management, AI solution deployment, AI governance and compliance, Risk management, Stakeholder management, Process improvement, Automation, Cross-functional collaboration
Preferred skills
AI/ML software engineering program management, Predictive metrics, Change management, Conflict resolution, Negotiation, Team building
Technologies
Cloud-based SaaS, AI/ML deployment tools
Responsibilities
Manage customer relationships and co-innovate AI solutions, Drive large-scale cross-functional AI software development builds, Organize complex problems into prioritized milestones and success criteria, Anticipate and remove obstacles in AI/ML deployment, Manage risks, dependencies, and releases, Drive process improvements and automation, Coordinate daily activities and create transparency through reports and dashboards
Seniority
Senior, hands-on IC
