Department Supervisor
Core
Support Sales and Profit goals by executing a plan to deliver the Best Customer Experience in the department and overall store.
Role type
Department Supervisor (Retail)
Builds
Customer experience, visual merchandising, and operational routines for H&M stores
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer service, visual merchandising, team leadership, sales promotion, operational management, data analysis
Preferred skills
Fashion trend awareness, collaboration, feedback delivery
Responsibilities
Ensure customer service is provided in all areas of the store, maintain visual and commercial product presentation, manage team development and feedback, handle store opening and closing routines, ensure correct fitting room and checkout procedures, maintain stock levels and price signs.
Seniority
Individual Contributor, emerging leader
