Technical Customer Sales Engineer - Manufacturing Diagnostics
Core
Drive business growth for Manufacturing Diagnostics by identifying market opportunities, partnering with customers, and aligning needs with diagnostic solutions.
Role type
Technical Customer Sales Engineer (Pre-sales & Solution Delivery)
Builds
Manufacturing diagnostic solutions (e.g., VCATS system) for vehicle manufacturers
Domain
Automotive diagnostics and manufacturing testing
Required skills
Automotive diagnostic protocols (ISO14229, ISO15765, KWP2000, J1939, ISO14230, ISO13400), IT system and network foundation, database management (SQL Server), packet capture and analysis (Wireshark, CAN/DoIP), programming (C++, JavaScript), fault-finding and debugging
Preferred skills
Experience with SAFe, Scrum, Kanban, or OKR frameworks, JIRA for task management
Technologies
VCATS system, Windows XP/7/10, VMware/Virtual Box, TCP/IP, DHCP, Microsoft SQL Server, XML, ODX, OTX, Wireshark, C++, JavaScript
Responsibilities
Identify and drive new business opportunities and customer segments, collaborate with sales to demonstrate products and customized solutions, clarify customer requirements and define user requirement documentation, author manufacturing diagnostics tests and sequences, lead on-site deployment, configuration, and troubleshooting of hardware and software solutions
Seniority
Mid-Senior, hands-on IC