Customer Logistic Claim Analyst - Internship
Core
Support cross-functional process improvements, customer delivery performance, and post-sales processes including credits, debits, returns, and complaints for Key Accounts.
Role type
Intern, Customer Logistic Claim Analyst
Builds
Executive level reporting on performance, disputing trends, and customer complaints; standardized reports and processes.
Domain
Logistics / Supply Chain / Automotive Aftermarket
Deliverable
dashboards & analysis
Required skills
Data consolidation and preparation, MS Excel, critical thinking, problem solving, data collection and analysis, process improvement ideas
Preferred skills
English (fluent), organizational skills, communication skills
Technologies
MS Office (Excel)
Responsibilities
Support cross-functional process improvements; support customer supply chain service analyst with standard requests; develop executive level reporting; process Credits, Debits, Returns, and Complaints; reduce penalties by executing disputes and providing process improvement ideas; capture and document standard claims and deductions; create and maintain standardized reports and train end users.
