Assistante Gouvernante Générale (F/H/X) CDI
Core
Supervise housekeeping operations, staff scheduling, and VIP guest services for a luxury hotel.
Role type
Senior Housekeeping Supervisor
Builds
Clean rooms and public areas, manages housekeeping staff, ensures guest satisfaction
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Housekeeping operations, staff scheduling, VIP guest service, inventory control, staff training, performance evaluation, recruitment, Microsoft Windows, PMS (Opera)
Preferred skills
Third foreign language, University degree, PMS (Opera) knowledge
Responsibilities
Oversee housekeeping department operations and standards, coordinate daily activities via Opera PMS, manage staff scheduling and productivity, supervise VIP arrivals and room changes, control inventory of supplies, organize practical training for new hires, recruit department staff, conduct performance reviews, implement cleaning programs, ensure billing accuracy for dry cleaning services, maintain team morale and service quality.
Seniority
Senior, hands-on IC