Manager, Digital & Third-Party Delivery – Grocery Retail
Core
Lead strategic catalog management, fulfillment workflows, and marketplace operations for Eataly's high-volume grocery delivery channels.
Role type
Manager, digital grocery delivery and marketplace operations
Builds
E-commerce retail partner channels (Instacart, DoorDash Grocery, Uber Eats Grocery) and direct retail delivery
Domain
Grocery retail, CPG, third-party delivery marketplaces
Deliverable
product features
Required skills
marketplace partnership management, catalog and inventory management, store picking and fulfillment operations, commercial merchandising, performance analytics, field training and execution
Preferred skills
experience with Instacart, DoorDash, Uber Eats portals, retail OMS systems
Technologies
Instacart, DoorDash Grocery, Uber Eats Grocery, retail OMS
Responsibilities
Own relationships and campaign execution with grocery marketplace partners; oversee CPG and fresh produce SKUs for stock availability and price parity; establish SOPs for in-store picking, packing, and driver handoffs; feature seasonal items and bundles to drive AOV; analyze fulfillment metrics to improve store execution; conduct store visits and train associates on picking and substitution protocols
Seniority
Manager, hands-on leadership with field execution