Customer Service Representative
Core
First point of contact for customers, handling orders, payments, and food preparation in a fast-paced restaurant environment.
Role type
frontline customer service representative (food service)
Builds
customer orders and food items for Domino's guests
Domain
food service / quick-service restaurant
Deliverable
product features
Required skills
verbal communication, cash handling, POS system operation, food preparation, complaint resolution, teamwork
Preferred skills
punctuality, reliability, positive attitude, ability to stand for extended periods, ability to lift up to 50 pounds
Technologies
point-of-sale (POS) system
Responsibilities
greet customers at counter and phone, process orders and payments, resolve customer complaints, prepare food items, maintain clean work area, stock ingredients
Seniority
entry-level IC