Delivery Lead / PMO Director – AI, Data & Customer Transformation
Core
Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption, bridging business strategy and execution.
Role type
Senior Delivery Lead / PMO Director
Builds
Delivery frameworks, governance models, and reusable playbooks for AI, data, and customer transformation initiatives.
Domain
Consulting / AI & Data / Digital Transformation
Deliverable
production ML models
Required skills
Program delivery leadership, PMO governance, stakeholder management, risk management, budget management, Agile/hybrid delivery, commercial judgment, executive communication
Preferred skills
Consulting background, scaling PMO practices, managing distributed teams, cloud data platforms, MarTech ecosystems
Technologies
AI, data modernization, Customer 360, identity resolution, CDPs, CRM, MarTech, analytics, composable data platforms
Responsibilities
Establish project charters, roadmaps, and governance models; coordinate cross-functional teams across strategy, architecture, and operations; manage risks, issues, and escalations; run steering committees and operating reviews; coach delivery managers; track business value metrics like adoption and revenue impact.
Seniority
Senior, hands-on IC with leadership responsibilities
