Gouvernant(e) d'étages H/F
Core
Ensure the quality, cleanliness, and comfort of rooms and common areas during evening shifts while guaranteeing client satisfaction and maintaining Relais & Châteaux standards.
Role type
Housekeeping floor supervisor (evening)
Builds
Clean and well-maintained guest rooms and public spaces for a luxury hotel
Domain
Hospitality / Hotel Housekeeping
Deliverable
physical/clinical work
Required skills
Housekeeping supervision, quality control, team coordination, client relations, inventory management, technical issue reporting
Preferred skills
English (basic notions)
Responsibilities
Inspect rooms (re-cleaning, late departures/arrivals), verify cleaning quality, distribute evening team tasks, handle client requests and complaints, communicate with reception and general housekeeper, report technical faults