(Janvier 2027) - Stage - Assistant(e) Chef(fe) de Projet Formation Retail & Expérience Client - H/F
Core
Design and deploy retail training programs and customer experience standards to improve in-store service quality and client satisfaction.
Role type
Junior project assistant (retail training & customer experience)
Builds
Retail training curricula, digital learning content, customer experience standards, and clienteling tools
Domain
Fashion retail + learning & development
Required skills
Instructional design, project management, content creation, data analysis, stakeholder coordination, field observation
Preferred skills
Retail experience, onboarding management, NPS tracking, digital platform animation
Technologies
PowerPoint, Excel, digital learning platforms
Responsibilities
Design and update retail training paths, create product and collection training content, deploy digital learning programs, conduct field visits to analyze service standards, track training completion and customer satisfaction metrics, support clienteling application rollout
Seniority
Junior, entry-level
