Operations Specialist (Chinese Speaking with HSK/TOCFL certificate) (GBS Specialist)
Core
Review and process certification documents, generate certificates, and issue invoices for clients within the SGS Certification Business Excellence (CBE) systems.
Role type
Operations Specialist (Chinese Speaking)
Builds
Certification reports, certificates, and client invoices
Domain
Testing, inspection, and certification
Required skills
Data collection and processing, report writing, document review, system data entry, invoice validation, QHSEE compliance, bilingual communication (English/Chinese)
Preferred skills
Experience with SGS CBE IT tools (Certnet, Applaudd), experience in certification processes
Technologies
SGS CBE systems, BOSS application, Certnet, Applaudd
Responsibilities
Review documents per work instructions, generate and issue certificates, check documents and issue invoices, update system with certification status changes, validate invoice entries, provide process improvement suggestions, participate in QHSEE meetings and incident investigations
Seniority
Junior, back office operations