Security Operations Center Coordinator
Core
Lead the Security Operations Center (SOC) to oversee 24/7 monitoring, incident response, and risk management for H&M Group's US retail operations.
Role type
Senior Security Operations Center Coordinator
Builds
Security operations, crisis management frameworks, and loss prevention strategies for retail stores.
Domain
Retail security and risk management
Required skills
Risk assessment, compliance auditing, crisis management, loss prevention, security systems knowledge, data analysis, stakeholder coordination, policy implementation, fraud investigation, inventory management
Preferred skills
Experience in retail/multi-site environments, knowledge of PCI DSS, familiarity with security audit tools
Technologies
Security monitoring systems, global reporting tools, loss prevention systems
Responsibilities
Lead SOC team operations including scheduling, training, and vendor management; oversee risk assessments, store audits, and compliance processes; manage end-to-end security work orders and invoice processing; coordinate crisis response and incident handling; support loss prevention strategies and fraudulent investigations; conduct real-time monitoring and post-incident analysis.
Seniority
Mid-level, hands-on IC