DTC Supervisor Distrib Center Ops
Core
Supervise and coordinate DTC order fulfillment operations to ensure timely, accurate processing and shipping of consumer orders in a fast-paced eCommerce environment.
Role type
Senior IC distribution center operations supervisor
Builds
Direct-to-consumer order fulfillment and shipping
Domain
eCommerce / Logistics / Retail
Required skills
Team leadership and coaching, Workflow coordination, WMS proficiency, Performance metrics analysis, Training and development, Cross-functional collaboration
Preferred skills
High-volume fulfillment experience, Bilingual (English/Spanish), Process improvement
Technologies
WMS, Order management systems, Microsoft Office
Responsibilities
Supervise and coach team leads and associates, Coordinate daily workflow for order processing, Monitor and drive performance against DTC metrics, Lead training and development initiatives, Partner with leadership on employee relations, Support peak planning and seasonal volume surges
Seniority
Mid-level, hands-on IC