Hotline Engineer
Core
Provide round-the-clock technical support, troubleshooting, and on-site assistance for global customers of intralogistic systems.
Role type
Senior IC Hotline Engineer (Customer Diagnostics)
Builds
High-tech intralogistic systems for global markets
Domain
Industrial automation / Intralogistics
Deliverable
client delivery
Required skills
Electrical engineering, troubleshooting complex systems, PLC programming, Linux, SQL databases, English fluency
Preferred skills
Marine engineering, Danish language, Allen Bradley, Windows OS, performance monitoring, data analysis
Technologies
Siemens PLC, Allen Bradley, Linux, SQL, Windows OS
Responsibilities
Troubleshoot via remote support, implement updates on-site, report Hotline cases, contribute to performance monitoring and data analysis, train and counsel international customers
Seniority
Mid-level, extensive training period (2-3 years) to independence
