Estates Manager - Retail & Industrial
Core
Provide corporate property management support, service coordination, and strategic advice for a commercial property portfolio comprising offices, retail units, and industrial units.
Role type
Senior IC estates manager (commercial real estate)
Builds
Efficient and effective property management service and strategic advice for the estate
Domain
Commercial real estate (office, retail, industrial)
Required skills
lease obligation interpretation, landlord relationship management, tenant liaison, budgeting support, contract reporting, sublet estate management, service charge audit, project management, funding request approval, arrears recovery, transaction management, property inspection planning, client database management, specialist service partner management, insurance claims management, invoice processing, H&S and environmental performance reporting
Preferred skills
commercial acumen, innovative thinking, agile problem solving, excellent communication, team collaboration, proactive business development
Technologies
Microsoft Office
Responsibilities
Manage general estate duties for a defined national or regional portfolio; Onboard new properties; Manage landlord enquiries and enforce lease obligations; Liaise with landlords and tenants; Manage major landlord relationships and applications for consent; Support annual budgeting and contract reporting cycles; Coordinate and resolve third-party disputes; Manage sublet estate; Audit service charges and insurance premiums; Manage and support projects; Approve funding requests and charge raising reports; Recover contested arrears; Manage transaction oversight; Plan and report on property inspections; Ensure property files and client databases are up to date; Manage specialist service partners; Review and quality assure reporting from subject matter experts; Carry out routine Lease Advisory and Agency work; Monitor and update client helpdesk; Coordinate and attend client/contract meetings; Performance manage contractors and service providers; Contribute to premises planning and development; Collate data and report on H&S and Environmental performance; Investigate and manage insurance claims; Process invoices.
Seniority
Senior, hands-on IC