Receptionist
Core
Welcome guests, manage front-of-house operations, and promote casino products and loyalty programs at a luxury casino venue.
Role type
Front-of-house receptionist (hospitality)
Builds
Guest experience, operational efficiency, and casino product adoption
Domain
Hospitality + Gaming
Deliverable
product features
Required skills
Guest relations, cash handling, inventory management, shift coordination, regulatory compliance (AML/responsible gaming), training
Preferred skills
Albanian, English, French, Italian
Technologies
Ticketing systems, cash registers, reservation systems
Responsibilities
Welcome guests and inform them on venue offerings, manage shift handovers and workstation cleanliness, handle telephone calls and access control, oversee cloakroom and reservation services, manage cash and till, monitor inventory, train new team members
Seniority
Entry-level to Junior