Gouvernant.e Général.e (H/F/X)
Core
Manager and orchestrate the Housekeeping department to ensure operational excellence in guest rooms and public areas, driving customer satisfaction and service profitability.
Role type
Senior Housekeeping Department Manager
Builds
Clean, well-maintained guest rooms and public spaces for Sofitel Paris Arc de Triomphe
Domain
Luxury hospitality
Required skills
Team management, operational planning, quality control, budget management, inventory control, staff training, organizational skills, computer literacy
Preferred skills
English proficiency
Technologies
Microsoft Office (Word, Excel)
Responsibilities
Plan and organize the Housekeeping team, manage overtime and leave, ensure room cleaning quality and VIP room preparation, coordinate floor staff and laundry services, manage stock and service budget, supervise overall property cleanliness including specialized cleaning.
Seniority
Senior, hands-on IC