Customer Service Rep(08810) - 311 Harris Ave
Core
Answer customer phone calls and manage orders to meet strict time targets (2-ring answer, 3-minute oven, 15-minute delivery) while operating the Domino's Pulse POS system.
Role type
Customer Service Representative
Builds
Pizza orders for carryout and delivery
Domain
Food service / Retail
Deliverable
product features
Required skills
Phone communication, POS system operation, Time management, Customer service, Team collaboration
Responsibilities
Answer incoming customer calls within two rings, Process orders in the oven within three minutes, Ensure delivery orders leave within fifteen minutes, Operate the Domino's Pulse point-of-sale system, Maintain Domino's Perfect Image standards