Customer Service Rep(03081) - 85 Maple St.
Core
Handle customer service inquiries via phone and in-person, process payments, and support store operations including product preparation and delivery.
Role type
Customer Service Representative (Retail/Food Service)
Builds
Pizza products and delivery/carryout orders
Domain
Food Service / Retail
Deliverable
product features
Required skills
Cash handling, payment processing, phone communication, in-person customer service, product preparation, quality control, computer-based order entry, teamwork
Preferred skills
Cross-training in pizza oven operation, closing/opening procedures
Technologies
Computer-based order entry system
Responsibilities
Collect cash and credit card payments, promote pizza products and specials, receive cross-training for preparing products and operating pizza oven, check products for accuracy against quality standards, answer store phones and assist carryout customers, provide quality customer service to internal and external customers
Seniority
Entry-level, hands-on IC