Customer Service Rep(05586) - 2739 W. 5th Street
Core
Answer customer phone calls and manage carryout orders to meet strict time standards (2-ring answer, 3-minute oven time, 15-minute delivery dispatch) while operating the Domino's Pulse POS system.
Role type
frontline customer service representative (food service)
Builds
phone-in and carryout orders for Domino's Pizza
Domain
food service / pizza delivery
Deliverable
product features
Required skills
phone etiquette, POS system operation, order management, time management, friendly communication
Preferred skills
interest in management training
Technologies
Domino's Pulse
Responsibilities
answer customer phone calls within two rings, input carryout orders into the POS system, coordinate orders to meet delivery time targets, maintain Domino's Perfect Image standards
Seniority
entry-level IC