Chinese-Speaking Operations Specialist (with HSK/TOCFL 4+ certificate) (GBS Specialist)
Core
Review and process certification report packs, generate certificates, and issue invoices for clients within the SGS Certification Body (CBE) systems.
Role type
Operations Specialist (Back Office)
Builds
Certification report packs, certificates, and client invoices
Domain
Testing, inspection, and certification
Required skills
Data collection and processing, report writing, administrative review, system data entry, invoice validation, process improvement suggestions
Preferred skills
Experience with SGS CBE IT tools (Certnet, Applaudd), experience in certification processes
Technologies
SGS CBE systems, BOSS application, Certnet, Applaudd
Responsibilities
Review documents per work instructions, generate and issue certificates, check documents and issue invoices, update system with certification status changes, validate invoice entries, provide process improvement suggestions
Seniority
Junior, entry-level back office
