Supervisor Quality Control
Core
Lead day-to-day quality operations within Mattel's distribution center network, supervising personnel and ensuring compliance with quality standards.
Role type
Senior IC quality control supervisor
Builds
Distribution center quality operations for consumer toys and products
Domain
Consumer goods / Logistics / Quality Assurance
Deliverable
dashboards & analysis
Required skills
Team leadership, Quality inspection, Root cause analysis, KPI reporting, Corrective actions, Inventory quality control, Process improvement, Vendor quality management, Safety compliance, Data-driven decision making
Preferred skills
Warehouse Management Systems (WMS), Quality Management Systems (QMS), Consumer product safety regulations, Bilingual English/Spanish
Technologies
Microsoft Office (Excel, Word, PowerPoint), WMS, QMS
Responsibilities
Lead, coach, and develop a team of quality associates; Manage hiring, training, performance management, and workforce planning; Oversee quality inspection programs including inbound, outbound, and audits; Manage quarantine, rework, and disposition of nonconforming products; Develop and maintain quality metrics and KPI reporting; Conduct root cause investigations and drive corrective actions; Partner with operations and logistics to resolve quality concerns; Monitor inventory quality controls and cycle counts.
Seniority
Senior, hands-on IC